Frequently asked questions

You are easily able to book online in three easy steps. 1. Go to the booking page 2. Select your preferred dates and time. 3. Pay the fee with a credit/debit card Your bike(s) are then reserved and all you need to do is turn up on the day and show one form of identification (drivers license/passport/utility bill). Sign the terms and conditions form.

In certain instances we do take a security deposit of £90 which is fully refundable on the bikes return. The deposit is taken to cover the cost of damage that may be sustained during the course of your hire. All transactions are processed by 'Stripe' a secure and authorised payment provider.

We can deliver the electric bikes if hired for 2 days or more. Delivery charge starts from £10 depending on the delivery address and postcode.

Unless we are able to re-hire the bike within your notice to us and the hire date, we are unable to offer a refund.